USA Mainland: $190. Home Delivery Excludes: Alaska, Hawaii, Marshall Island, Northern Mariana Island, Puerto Rico, Nunavut, and PO Box addresses. Depending on your location, delivery can take anywhere from (approximately) 7–10 working days. Please no

<div class="delivery-info"><h3 id="isPasted">Delivery Costs</h3>USA Mainland:&#xA0;$190Home Delivery Excludes: Alaska, Hawaii, Marshall Island, Northern Mariana Island, Puerto Rico, Nunavut, and PO Box addresses<hr><h3 id="estimated-delivery-times">Estimated Delivery Times</h3>Depending on your location, delivery can take anywhere from (approximately) 7&#x2013;10 working days.Please note:As our product is large and bulky, they can take longer than a small item delivery. Please ensure you have given enough leeway for delivery timeframe expectations.<hr><h3 id="where-are-orders-dispatched-from">Where are orders dispatched from?</h3>Orders are dispatched from our USA fulfilment centers. Depending on stock availability, you may receive split deliveries from multiple locations to ensure faster delivery, with no extra shipping fees.<hr><h3 id="other-things-to-know">Other things to know</h3><ul><li style="font-size: 16px;">You&apos;ll receive a confirmation email once your order is placed, followed by a second email confirming order fulfilment once your order has been processed with our warehouse.</li><li style="font-size: 16px;">In the unlikely event that you don&apos;t receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware.</li></ul><hr><h3 id="installation-disclaimer">Installation Disclaimer</h3>Growplay Monkey Bars is not responsible for any costs or issues that arise from scheduling installation before your order has been delivered. Please wait until your order has arrived before booking any installation or handyman services. While we aim to deliver within the estimated timeframe, unforeseen courier delays may occur.&#xA0;</div>

Delivery Costs & Times

We understand how concerning it might be to find that your order is marked as 'delivered' when you haven't received it. If you find yourself in this situation, here are a few steps you can take:. Check Around Your Delivery Area: Sometimes, delivery d

We understand how concerning it might be to find that your order is marked as &apos;delivered&apos; when you haven&apos;t received it. If you find yourself in this situation, here are a few steps you can take:Check Around Your Delivery Area:&#xA0;Sometimes, delivery drivers place packages in safe, hidden spots to prevent theft or exposure to weather conditions. Check your porch, behind bushes, your garage, or any area where the package might be placed.Check with Neighbors: There&apos;s a possibility that the package was left with a neighbor. If it&apos;s convenient, please check with them to ensure they haven&apos;t received your package by mistake.Contact the Courier:&#xA0;Sometimes packages are marked as delivered prematurely. Reach out to the courier service with your tracking number; they might provide more insights or resolve any errors.Review the Confirmation Details: Double-check the address on your order confirmation. An incorrect or incomplete address can sometimes lead to delivery issues.If you&apos;ve gone through these steps and still cannot locate your package, please contact us immediately. We take the security and timely delivery of your order seriously and will work with you to find a resolution, whether that involves tracking down the order, sending a replacement, or another satisfactory solution.

My tracking says 'delivered' but I haven't received it

No, unfortunately we're unable to accommodate specific day or time requests for deliveries. Our shipping process is designed to be as fast and efficient as possible, which means your order is dispatched promptly and routed in the most efficient manne

No, unfortunately we&apos;re unable to accommodate specific day or time requests for deliveries. Our shipping process is designed to be as fast and efficient as possible, which means your order is dispatched promptly and routed in the most efficient manner by our courier partners. While we strive for convenience and customer satisfaction, this logistical limitation means we can&apos;t schedule deliveries for specific dates or times.Please wait until your Growplay Monkey Bars have arrived before booking any installation or handyman services. While we aim to deliver within the estimated timeframe, unforeseen courier delays may occur. Growplay Monkey Bars is not responsible for any costs or issues that arise from scheduling installation before your order has been delivered.

Can I choose a delivery day/time?

At this time, we offer shipping to USA mainland, Australia and the United Kingdom only.

At this time, we offer shipping to USA mainland, Australia and the United Kingdom only.

Do you ship internationally?

Your new Growplay Monkey Bars will arrive in a convenient flat-packed format, comprising several boxes (generally 6+). The largest of these boxes has been thoughtfully designed to be easily manageable, with maximum dimensions of just 47" L x 8" W x 6

Your new Growplay Monkey Bars will arrive in a convenient flat-packed format, comprising several boxes (generally 6+). The largest of these boxes has been thoughtfully designed to be easily manageable, with maximum dimensions of just 47&quot; L x 8&quot; W x 6&quot; H.This compact size not only makes the boxes easier to store until you&apos;re ready for setup, but they&apos;re also easy to hide away out of sight if you&apos;re planning a surprise for Christmas!

How many boxes will I receive and how big are they?

We understand that sometimes circumstances might make it more convenient to delay the delivery. However, due to our streamlined processing and commitment to prompt dispatch times, we're currently unable to hold orders or schedule delayed deliveries.

We understand that sometimes circumstances might make it more convenient to delay the delivery. However, due to our streamlined processing and commitment to prompt dispatch times, we&apos;re currently unable to hold orders or schedule delayed deliveries. Once your order is placed, it immediately enters our fulfilment process to ensure it reaches you as quickly as possible.Your order will arrive in a convenient flat-packed format, comprising several boxes (generally 6+). The largest boxes are only 47&quot; L x 8&quot; W x 6&quot; H so they are easy to store or hide for Christmas.We appreciate your understanding and suggest arranging for a trusted individual to receive the package on your behalf if you anticipate any issues with the delivery date.

Can you hold my order or delay delivery?

Sorry, but we don’t offer a pick-up option. All orders are dispatched from our fulfillment centers and delivered to your door.

Sorry, but we don&#x2019;t offer a pick-up option. All orders are dispatched from our fulfillment centers and delivered to your door.

Can I pick up my order?

Our customer support team is based in Australia and will get back to you within 24 hours.