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Growplay USA

<p id="isPasted">Sorry, but we don&#x2019;t offer a pick-up option. All orders are dispatched from our fulfillment centers and delivered to your door.</p>

Sorry, but we don’t offer a pick-up option. All orders are dispatched from our fulfillment centers and delivered to your door.

Can I pick up my order?

Delivery

Delivery Costs & Times

My tracking says 'delivered' but I haven't received it

Can I choose a delivery day/time?

Do you ship internationally?

How many boxes will I receive and how big are they?

Can you hold my order or delay delivery?

Can I cancel, update or edit my order?

I have an issue with my order, what should I do?

Can I change the address for my order?

Why didn't I receive an order or shipping confirmation email?

My order arrived with missing or damaged parts

Order Assistance

What is your policy on returns and exchanges?

I received a faulty item, what do I do?

What is your warranty policy?

Returns & Warranty

Assembly/Installation Instructions

How long will assembly take?

Do you offer an installation service?

I'm experiencing issues with assembly, what should I do?

Assembly & Installation

Should there be any movement in the frame?

What does freestanding mean?

Does it need to be concreted or bolted down?

How much clearance do I need around the frame?

My backyard is on a slight slope, will that be ok?

Does the metal get hot during summer?

Product Information

What payment methods do you accept?

Is there a financing or installment plan available?

Can I pay using multiple debit/credit cards?

I'm experiencing issues with the website or checkout

Payment & Checkout

Can I pick up my order?Updated a year ago