I'm experiencing issues with assembly, what should I do?Updated a year ago

We're sorry to hear you're encountering difficulties with the assembly of your Growplay Monkey Bars. We understand how frustrating this can be and we're here to help! Here are a few steps you can take:

Review the Assembly Instructions: Ensure sure you are following the correct instructions for the frame you have purchased. Be sure to follow all steps in order and not skip any steps. Sometimes a second look can help clarify any confusing aspects.

Contact Customer Support: If you're still having trouble, please don't hesitate to reach out to our customer support team. We're equipped to assist with assembly challenges, and we can walk you through the process, provide tips, or help troubleshoot issues you may be experiencing.

Professional Assembly Services: Currently, we don't provide direct installation services for our Growplay Monkey Bars. However, you can seek assistance from a local trampoline or playground installer who should be able to help you if you provide them with the instructions.

Your satisfaction is important to us, and we're committed to ensuring your monkey bars are set up for safe and enjoyable use. Please let us know how we can continue to assist you!